Privacy & Cookie Policy

PRIVACY POLICY

This privacy policy sets out how Sign Efex Limited uses and protects any personal information that you send to us when using our website, contacting us by email, post or telephone.

Sign Efex Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Privacy Policy.

Sign Efex Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

This policy was last updated on the 5th March 2026.

Who is collecting your Personal Data?

If you contact us through our website, by email, post or telephone Sign Efex Limited will be receiving personal data from you.

For the purposes of the General Data Protection Regulations (EU) 2018 Rob Ford is the “data controller” and “data processor” of your personal information.

The data protection officer for Sign Efex Limited is Rob Ford who is responsible for your personal information. If you have any questions please email: rob@signefex.co.uk

What personal information do we collect?

We restrict the information we collect to:

• name • address and postcode • email address • telephone number.

How we use your personal information:

We will use your information only for the purposes of answering any questions that you may ask when contacting us, replying to enquiries. If you enter into a sales contract for the supply of items for sale we will use your personal information for the administration of the contract.

Our legal basis for processing your personal information:

Our legal basis for processing your information is sales contract (this applies to enquiries and for the purposes of administering a sale with Sign Efex Limited for the supply of items for sale. If we wish to send out general information on our sales items to persons we will only do so after we have obtained their explicit consent to use their personal information for that purpose.

How we keep your information secure:

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

Who has access to your personal information?

Any staff employed by Sign Efex Limited for the purposes of administration.

If you enter into a sales contract with Sign Efex Limited third party accountants and accounting services that we use for Sign Efex Limited.

If required to do so under a legal obligation we may need to disclose your personal information i.e. for the purposes of an investigation i.e. by government bodies. We may also use your personal information for fraud prevention and credit risk enquiries.

Other than this, we will not share your personal information with any other organisations without your consent.

Your Rights:

You have the following rights:

Keeping your personal information up to date (the right to rectification):

If you believe that any information we are holding on you is incorrect or incomplete, or your contact details change, please telephone, write to or email us and we will promptly, and within one month, correct any information found to be incorrect.

Deletion of your personal information (the right to be forgotten):

If you wish any information we are holding on you to be deleted from our records, please telephone, write to or email us and we will promptly, and within one month, delete your personal information, unless we need to retain it for accounting or legal purposes.

Restriction of the way we use your personal information (the right to restriction):

If you wish to restrict our use of the personal information we are holding on you, please telephone, write to or email us and we will promptly, and within one month, restrict the use of your personal information as requested, unless the request contradicts legal requirements.

Obtain your personal data in a format that is secure and suitable for re-use (the right to portability):

You can request that the personal information we are holding on you is sent to you in a format that is secure and suitable for re-use, please telephone, write to or email us and we will promptly, and within one month, send you a CSV file containing your personal information by a secure delivery method.

Object to our use of your personal information (the right to portability):

If you wish to object to the way in which we are using your personal information, please telephone, write to or email us and we will promptly, and within one month, cease using your personal information as requested, unless the request contradicts legal requirements.

Contact details for Sign Efex Limited:

Telephone:
01761 418800

Email : rob@signefex.co.uk

How long we keep your personal information for:

Where you give us consent to process your personal information it will be kept for a period of no more than two years at which time we will ask you if you wish to renew your consent. If we do not hear from you that you wish to renew your consent within one month your personal information will be deleted from our records.

If you enter into a contract with us for items for sale we will keep your personal information for a period of 7 years from the end of the sale for accounting and tax purposes.

If you are not happy with our processing or the way we have dealt with your information:

If you are not happy with our processing or the way we have dealt with your information, you can make a complaint to the Information Commissioner’s Office: https://ico.org.uk/concerns.

Please send any questions about this Privacy Policy to: rob@signefex.co.uk

Privacy & Cookie Policy

COOKIE POLICY

What is a Cookie?

A “cookie” is a small text file that is downloaded on to your computer’s hard disk when you access certain websites. A Cookie stores information about your use of a website such as which pages you visit but does not store any personal information.

Types of Cookies?

“First Party” or “Essential” Cookies – placed on your computer by the website you are visiting and are essential to its operation. If these are turned off certain functions or features of the website will not operate properly.

“Third Party” or “Non-Essential” Cookies – placed on your computer by third party providers i.e. Google Analytics, that gather information about your use of the website. No personal information is collected. Turning these cookies off has no effect on the operation of the website you are visiting but will stop the collection of information, such as your browsing habits whilst on our site, that can be useful in assisting us to monitor and improve our services.

Cookies can also be further categorised as:

“Session” cookies – only exist whilst visitors are online on a particular website. These are temporary cookies that aid your visit to the website and remember the preferences you have selected during your “session”.

“Persistent” cookies – which are not session-based, remain on a visitor’s computer, so that the computer can recognise you as a previous visitor when you next visit the Site (no personal information is recorded). This allows us to collect information about your browsing habits whilst on our site, and this can be useful in assisting us to monitor and improve our services. Persistent cookies will be deleted after a set period of time, normally one year.

Do you use Cookies on Sign Efex Limited’s Website?

The Sign Efex website uses “First Party” /”Essential” cookies only to record your preference to accept or reject the use of cookies on the website.

“Third Party”/”Non-Essential” Cookies – We do use Google Analytics to monitor your use of our website and identify which pages are being used. Google Analytics places cookies on your computer (see below) to help me analyse data about web page traffic and improve my website in order to tailor it to customer needs. I only use this information for statistical analysis purposes and then the data is removed from the system.

Accepting or Rejecting Cookies

The Cookies our site uses are divided into Categories: “Strictly Necessary”, “Performance” and “Functionality”. There is a tickbox beside each category in the Cookie Tool and you can select which Category which Categories you wish to apply “Accept” or “Reject” cookies to.

Using our Cookie Control you can either “Accept all” cookies placed by our website in which case all Cookies continue to be placed on your computer.
OR
You can “Reject All” Cookies in which case “Essential” cookies will still be placed (recording your preference to use of cookies) but all “Third Party” cookies will be blocked and not placed on your computer

Changing My Decision

If during your visit you decide that you wish to change your mind on accepting or rejecting cookies you may revisit our Cookie Tool by selecting the “Cookie Settings” icon which will show at the bottom left of the page.

This will then show the Cookie Tool and you can remake your selection. If you select “I Reject Cookies” then a reject cookie will be placed and all “Third Party” cookies will be deleted. If you select “I Accept Cookies” all cookies will be allowed.

What Cookies are used?

Below is a table with the cookies our website placed on your computer

Below you will find instructions on removing cookies for all major web and mobile browsers so that you can find out about how to manage your cookies. (This will remove all cookies from your computer which could include your preferences for other websites).

If you wish to restrict or block the use of cookies you can do so through your browser settings. Please see the links below for specific browsers.

For more information on the use, blocking and removal of cookies please visit:

https://www.aboutcookies.org/

To find out more about the way Google Analytics use cookies please visit:

https://policies.google.com/technologies/cookies?hl=en-US

Browser specific instructions to block and remove cookies:

Edge

https://support.microsoft.com/en-gb/windows/manage-cookies-in-microsoft-edge-view-allow-block-delete-and-use-168dab11-0753-043d-7c16-ede5947fc64d

Explorer

https://www.intel.com/content/www/us/en/support/articles/000091799/programs.html

Firefox
https://support.mozilla.org/en-US/kb/Cookies

Google Chrome
https://support.google.com/chrome/bin/answer.py?hl=en&answer=95647